Returns & Refunds

We stand behind the quality of every Oryvani product. If you’re not completely satisfied with your purchase, we’re here to help.

30-Day Money-Back Guarantee

We offer a 30-day money-back guarantee from the date your order is delivered.

To be eligible for a return:

Your item must be returned within 30 days of delivery.
The product should be in good condition with all original accessories included.
Proof of purchase is required.

Damaged or Defective Items

If your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery. Include your order number and clear photos of the issue so we can resolve it as quickly as possible.

How to Start a Return

To request a return or refund, email our support team with:

Your order number
Your full name
A brief description of the issue (if applicable)

Once your request is approved, we’ll provide instructions for the next steps.

Refunds

After your return has been received and inspected, we’ll notify you of the status of your refund.

Approved refunds will be issued to your original payment method. Depending on your bank or credit card provider, it may take 5–10 business days for the refund to appear.

Questions?

If you have any questions about returns or refunds, please contact our support team and we’ll be happy to help.