Frequently Asked Questions

How long does shipping take?

Orders are typically processed within 1–3 business days. Delivery times generally range from 7–12 business days depending on your location.

How can I track my order?

Once your order ships, you’ll receive a confirmation email containing your tracking number and tracking link.

What if my product arrives damaged?

If your order arrives damaged or defective, contact us within 7 days of delivery with your order number and photos of the issue. We’ll work to resolve it as quickly as possible.

Do you offer returns?

Yes. We offer a 30-day money-back guarantee. Please visit our Returns & Refunds page for complete details.

How can I contact support?

If you have any questions, email us at support@oryvani.com , and we’ll respond as soon as possible.